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Adobe premiere pro cc 2019 crashes on startup
Adobe premiere pro cc 2019 crashes on startup













  1. #Adobe premiere pro cc 2019 crashes on startup mp4
  2. #Adobe premiere pro cc 2019 crashes on startup install

Once PowerDirector had had a chance to work on it, Premiere Pro was able to import it with no problem.

#Adobe premiere pro cc 2019 crashes on startup mp4

And it only occurs with some MP4 files.īottom line – I ended up importing the file into an old version of PowerDirector and then exporting it as a standard MP4 file. It appears to be some kind of obscure bug in Adobe's import routine that's shared across Premiere and Rush. Rush crashed trying to import it as well. Here’s how: Hold the Alt key when you click to launch Premiere Pro. It’s quite easy to reset your preferences. If you haven’t tried this fix yet, just give it a shot. Then I thought well maybe I could import it into Rush and then export it to use in Premiere. According to Adobe, resetting your preferences is a useful fix to stop Premiere Pro from crashing.

adobe premiere pro cc 2019 crashes on startup

So clearly, the file itself wasn't broken. The file played okay using Bridge, Lightroom, Windows 10 Movies & TV and ACDSee Pro. It just couldn't import that particular file. Finally after much experimentation, I discovered that it was one single MP4 file from the Samsung S8 that was causing Premiere to hang. Remove temporary files and folders in 'Windows\Temp' -folder. Remove temporary files and folders in 'AppData\Local\Temp' folder. The fix is as easy as a click of your left mouse button. If you’ve turned on GPU acceleration, temporarily disable it to see if you can fix Premiere Pro crashing. GPU acceleration is one of the common causes of Premiere Pro crashing. If this fix doesn’t stop the crashing, don’t worry. Remove 'Program Files\Adobe\Common\Plug-ins' folder. Recent releases of Adobe Premiere Pro can crash on start up. See if the Premiere Pro crashing issue persists.

#Adobe premiere pro cc 2019 crashes on startup install

So then I thought that maybe it was the MP4 files from Samsung S8 but I had use them lots of times before and they had always worked. Remove Premiere with Creative Cloud Cleaner Tool and install it again with Creative Cloud App. The third one came from my Samsung S8 cell phone. Worked! That I tried a third and Premiere crashed. So I tried importing one MP4 file and it worked! Then I tried another. and finding that this was a complete waste of time, I thought maybe it was caused by trying to import multiple files at the same time. Try to limit the number of demanding tasks running simultaneously. After clearing caches, temporary files, etc. Overloading the system with too many demanding tasks can cause crashes in Premiere Pro.

adobe premiere pro cc 2019 crashes on startup

I'd try to drag a group of MP4 files into Premiere and it would immediately hang saying that it was not responding. I've run into this problem intermittently on Premiere Pro 20.















Adobe premiere pro cc 2019 crashes on startup